FAQ
Find quick answers about our cleaning services and what makes us different.
Billing & Pricing
We believe in clear, honest pricing — no hidden fees. Each service quote is based on the size, condition, and type of cleaning requested. You’ll always receive a detailed estimate before we begin.
Payments Accepted
At Top To Bottom Cleaning, we value transparency and simplicity.
All prices are clearly displayed before booking, with no hidden fees. The total cost depends on the size, condition, and type of cleaning selected.
Cancellation Policy
We understand that plans can change.
Please notify us at least 24 hours in advance to cancel or reschedule your appointment.
Same-day cancellations may incur a $50 fee to cover reserved time and travel.
Satisfaction Guarantee
Your satisfaction is our priority!
If you’re not completely happy with our service, contact us within 24 hours, and we’ll gladly return to re-clean the area at no extra charge.
We’re committed to making every space shine — from top to bottom.